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The Reengineering Revolution reviews the significance of the Business Process Reengineering trend for management practice since the early 1990's. Combining empirical and theoretical perspectives, David Knights and Hugh Willmott show how both term and practice shaped the recent widely adopted policies of 'downsizing', restructuring and emphasis on 'process' rather than task. Well-known contributors analyze the impact of Business Process Reengineering in a number of settings: supermarkets and the food chain; the public sector; banks. The theoretical history of Business Process Reengineering is also detailed in relation to ideas about bureaucracy, hierarchy, transformation and design.
| ISBN | 0761962921 | | DEWEY edition | DC21 | | ISBN13 | 9780761962922
(What's this?) | | Pages | 208 | | Publisher | SAGE Publications Ltd | | Volumes | 001 | | Imprint | SAGE Publications Ltd | | Weight (grammes) | 318 | | Format | Paperback | | Published in | London | | Publication date | 26 Jan 2000 | | Height (mm) | 234 | | Library of Congress | HD | | Width (mm) | 156 | | DEWEY | 658.406 | | Academic level | Tertiary education, Professional / Scholarly |
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| | | List of Contributors | | | | 1 | | The Reengineering Revolution? An Introduction by David Knights and Hugh Willmott | | 1 | | 2 | | 'Now Where Were We?' BPR Lotus-eaters and Corporate Amnesia by Keith Grint and Peter Case | | 26 | | 3 | | Dedicated Followers of Fashion: BPR and the Public Sector by Matthew Jones and Richard Thwaites | | 50 | | 4 | | 'Such stuff as dreams are made on': BPR Up Against the Wall of Functionalism, Hierarchy and Specialization by Darren McCabe and David Knights | | 63 | | 5 | | Reengineering the Food Chains: a Systems Perspective on UK Supermarkets and BPR by Jennifer Frances and Elizabeth Garnsey | | 88 | | 6 | | Business Process Reengineering and 'The New Organization' by Soren Peter Gunge | | 114 | | 7 | | What About the Workers?: BPR, Trade Unions and the Emiseration of Labour by Gregor Gall | | 134 | | 8 | | BPR and TQM: Divergence or Convergence? by Mihaela Kelemen and Paul Forrester and John Hassard | | 154 | | 9 | | Management as Magic: Reengineering and the Search for Business Salvation by Robin Fincham | | 174 | | | | Index | | 192 |
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