User Involvement and Participation in Social Care

Empowerment of users of social care services has become a key issue in much current social work and social policy literature. But many of these texts have focused on themes such as consumerism and citizens' rights, settings in which user involvement is restricted to influencing front-line workers, with little participation in policy making at senior management level. This book explores strategies for effectively involving users in the planning, delivery and evaluation of services. How the key concepts of empowerment, participation and user involvement have been applied in important areas such as mental health, childcare services and criminal justice is discussed, and the outcomes for users considered. The book draws on extensive research and case studies, and also considers the methodology and ethical dilemmas of carrying out research.

Researching for Participation and Involvement in Social Care Delivery is an authoritative, thought-provoking overview of the current situation in social care delivery and presents a convincing argument for greater direct involvement of users at every level of policy making. It will be an invaluable resource for practitioners involved in social and health care delivery at all levels.

ISBN 1853027774   Pages 256 ISBN13 9781853027772 (What's this?)   Volumes 1 Publisher Jessica Kingsley Publishers   Weight (grammes) 385 Imprint Jessica Kingsley Publishers   Published in London Format Paperback   Height (mm) 222 Publication date 07 Jul 2000   Width (mm) 152 Library of Congress HV   Spine width (mm) 19 DEWEY 361.25   Academic level Undergraduate, Postgraduate, Professional / Scholarly DEWEY edition DC21

		Introduction by Hazel Kemshall and Rosemary Littlechild		7
1		Participation and Involvement in Social Care: An Overview by Suzy Braye		9
2		Just Inquiry? Research and Evaluation for Service Users by Ian Shaw		29
3		Totem not Token: Groupwork as a Vehicle for User Participation by Dave Ward		45
4		Action Research for the Development of Children's Services in Ukraine by Jennie Fleming		65
5		Family Involvement in Child Protection: The Use of Family Group Conferences by Kate Morris and Carmel Shepherd		83
6		Politics into Practice: The Production of a Disabled Person's Guide to Accessing Community Care Assessments by Kathryn Ellis and Kirstein Rummery		97
7		Breaking the Ice: Developing Strategies for Collaborative Working with Carers of Older People with Mental Health Problems by Helen Rogers		111
8		Listening to Children: Meeting the Needs of Young Carers by Chris Dearden and Saul Becker		129
9		Older People as 'Participating Patients' by Rosemary Littlechild and Jon Glasby		143
10		Working with Sickle Cell/Thalassaemia Support Groups by Simon Dyson		159
11		'Framing our Own Questions': Empowering Patients and Primary Health Care Workers in the Planning of Primary Health Care Services by Angus McCabe and Liz Ross		175
12		Policies of Neglect: Female Offenders and the Probation Service by Judith Rumgay		193
13		User Involvement, Community Care and Disability Research by Kathryn Ellis		215
14		Research Informing Practice: Some Concluding Remarks by Hazel Kemshall and Rosemary Littlechild		233
		The Contributors		243
		Subject Index		247
		Author Index		253

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