Publisher's Synopsis
<p> <b><i>IT Governance Policies and Procedures, 2013 Edition </i></b>is the premier decision-making reference to help you to devise an information systems policy and procedure program uniquely tailored to the needs of your organization. </p> <p> Not only does it provide extensive sample policies, but this valuable resource gives you the information you need to develop useful and effective policies for your unique environment. </p> <p> <b><i>IT Governance Policies and Procedures</i></b> provides fingertip access to the information you need on: </p> <ul> <li> Policy and planning </li> <li> Documentation </li> <li> Systems analysis and design </li> <li> And more! </li> </ul> <p> <b><i>IT Governance Policies and Procedures, 2013 Edition</i></b> has been updated to include: </p> <ul> <li> A new chapter covering service level agreements </li> <li> Updated information and new policy covering Agile project management </li> <li> Updated information on managing mobile devices such as tablets and smartphones </li> <li> New policies for managing user devices including "bring your own device" policy, flash drive usage, and loaning out hardware for temporary use </li> <li> New information and policy for managing the use of public and private "app stores" for downloading software on mobile devices such as tablets and smartphones </li> <li> The latest best practices for relocating your technology infrastructure when moving departments or your entire organization </li> <li> New information on measuring the effectiveness of your training programs </li> <li> Updated information and policy for managing IT training </li> <li> And much more! </li> </ul> <p> </p>