Making Hostile Words Harmless

Making Hostile Words Harmless A Guide to the Power of Positive Speaking for Helping Professionals and Their Clients

Paperback (27 May 2008)

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Publisher's Synopsis

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.

Book information

ISBN: 9780470281949
Publisher: Wiley
Imprint: John Wiley & Sons, Inc.
Pub date:
DEWEY: 153.6
DEWEY edition: 22
Language: English
Number of pages: 185
Weight: 306g
Height: 235mm
Width: 156mm
Spine width: 14mm