Publisher's Synopsis
Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two titles are Staffing Your Foodservice Operation and Disciplining Your Foodservice Employees. Employee turnover represents a major concern for foodservice operatorsparticularly when you consider that half of all restaurant employees leave their jobs within the first 30 days. With firings or resignations come costs: expenses for recruiting and training a new candidate as well as overtime costs incurred while the position is vacant. And beyond the immediate dollar loss, high employee turnover reduces employee morale and job performance, which can result in a significant loss of customersand profits. Retaining Your Foodservice Employees recognizes that successful foodservice operations can no longer treat employees as disposable assets, especially in light of todays dwindling pool of workers. This quick-reference guide shows you a wide range of strategies for increasing a staff members employment period and keeping turnover to a minimum. This innovative volume identifies what todays employees want out of their jobs. Youll get a clear understanding of workers needs that include
- interesting work
- a manager who respects, trusts, and cares about them
- clearly communicated performance goals
- good pay and benefits
- and comfortable working conditions.